Journey World Privacy Policy

Effective Date: 01/09/2026

Delus Trading Limited Company (hereinafter referred to as "we") is the operating entity of Journey World (hereinafter referred to as "this Store"). We are well aware of the importance of personal information to you. We commit to strictly complying with relevant laws and regulations, respecting and protecting your personal privacy. This Privacy Policy aims to inform you about how we collect, use, store, and protect your personal information, as well as the relevant rights you enjoy. Please carefully read and understand this Privacy Policy before using the products or services of this Store.

1. Scope of Application

This Privacy Policy applies to your personal information collected and processed by us when you use our products or services through all channels such as the Journey World independent website, mobile applications (if any), and offline stores (if any).

Please note that this Privacy Policy does not apply to the following situations:

• Products or services provided by third parties through our services; the collection and processing of information shall be the sole responsibility of the third parties, and we shall not be liable therefor;

• Information that you can obtain through the public domain or personal information that you voluntarily disclose to the public;

• Situations otherwise stipulated by laws and regulations.

2. Personal Information We Collect

In order to provide you with high-quality products and services, we will collect your personal information within the necessary scope. We will not collect information irrelevant to the services, nor will we collect information beyond the scope permitted by laws and regulations.

(1) Information You Voluntarily Provide

1. Registration and Account Management: When you register an account on this Store, you need to provide information such as your name, email address (deliangzhong@yjdelus.com is our official contact email, and your registration email will be used to receive account-related notifications), and contact phone number (2138653940 is our official contact phone number) to enable us to create an account for you, verify your identity, and provide you with account management services.

2. Orders and Transactions: When you purchase products such as outdoor waterproof jackets on this Store, you need to provide shipping address (including your detailed address, recipient, and contact phone number) and payment-related information (such as bank card number, payment account information, etc.). The payment information will be directly processed by third-party payment institutions, and we will not store your complete payment password and other sensitive payment information) to enable us to complete order processing, commodity delivery, and transaction settlement.

3. Consultation and Customer Service: When you contact us through online customer service, email, phone, or other methods to consult questions, feedback opinions, or apply for after-sales services, you may need to provide your name, contact phone number, email address, order number, and other information to enable us to accurately identify your identity and solve your problems in a timely manner.

4. Marketing and Promotion: If you voluntarily subscribe to our marketing information (such as product promotions, activity notifications, etc.), you agree that we may send you relevant marketing information through email, SMS, or other channels you agree to. You can unsubscribe from such marketing information at any time through the unsubscribe function provided in the information or by contacting our customer service.

(2) Information Automatically Collected

When you use our products or services, we may automatically collect certain information about your use of the services through cookies, web beacons, and other technologies, including but not limited to your device information (such as device model, operating system version, unique device identifier), browsing information (such as the pages you visit, the time and duration of your visit, the links you click), and network information (such as IP address, network type). We use this information to analyze user behavior, optimize the user experience, improve the quality of our products and services, and prevent security risks.

3. Use of Personal Information

We will use your personal information only for the following purposes permitted by laws and regulations or with your consent:

• To fulfill our obligations under the transaction contract, including processing your orders, delivering commodities, and settling transactions;

• To manage your account, including verifying your identity, handling account-related businesses, and sending account notifications;

• To provide you with customer service, including answering your consultations, handling your complaints and suggestions, and providing after-sales services;

• To carry out marketing activities with your consent, including sending you product promotion information and activity notifications;

• To optimize our products and services, including analyzing user behavior, improving website functions, and developing new products;

• To comply with legal obligations, such as responding to legal inquiries, investigating and handling illegal acts, and protecting the legitimate rights and interests of us and others;

• Other purposes directly related to the provision of our products or services and with your consent.

4. Storage of Personal Information

1. Storage Location: We will store your personal information in the United States and other regions that comply with relevant international and local data protection laws and regulations. We will take appropriate measures to ensure that the storage of your personal information complies with the requirements of laws and regulations and is protected by corresponding security measures.

2. Storage Period: We will store your personal information for the minimum period necessary to achieve the purposes stated in this Privacy Policy, unless a longer storage period is required or permitted by laws and regulations. After the storage period expires, we will delete or anonymize your personal information in a timely manner.

5. Protection of Personal Information

We attach great importance to the security of your personal information and take a series of technical and management measures to protect your personal information from unauthorized access, use, disclosure, modification, or destruction, including but not limited to:

• Technical measures: We use encryption technology, firewalls, access control, and other technical means to protect the security of personal information during transmission and storage;

• Management measures: We establish a sound internal management system, clarify the responsibilities of relevant personnel, and conduct regular training and assessment on employee data protection awareness;

• Emergency response: We have formulated an emergency response plan for personal information security incidents. In the event of a security incident, we will take timely response measures, notify you in accordance with legal requirements, and report to the relevant authorities.

6. Disclosure of Personal Information

We will not actively disclose your personal information to any third party except in the following cases:

• With your explicit consent or authorization;

• To fulfill the transaction contract and provide the products or services you need, such as disclosing the necessary shipping information to the logistics service provider;

• In accordance with the requirements of laws, regulations, judicial decisions, or administrative orders;

• To protect the legitimate rights and interests of us, you, or other third parties, such as in the case of investigating and handling fraud or other illegal acts;

• Third-party service providers that provide services for us (such as technical support, payment processing, logistics services), but these third parties are required to comply with relevant laws and regulations and our confidentiality requirements, and can only use the personal information for the purpose of providing services to us.

7. Your Rights Regarding Personal Information

You enjoy the following rights regarding your personal information in accordance with relevant laws and regulations:

• Right of Access: You have the right to request us to provide you with information about the collection and use of your personal information;

• Right of Correction: If you find that your personal information stored by us is incorrect or incomplete, you have the right to request us to correct or supplement it;

• Right of Deletion: Under the circumstances stipulated by laws and regulations, you have the right to request us to delete your personal information;

• Right to Restrict Processing: You have the right to request us to restrict the processing of your personal information under certain circumstances;

• Right to Data Portability: You have the right to request us to provide your personal information in a portable format that is easy to obtain and use, or to transmit it to a third party designated by you;

• Right to Withdraw Consent: If you have previously agreed to our use of your personal information, you have the right to withdraw your consent at any time. The withdrawal of consent will not affect the validity of the processing of personal information based on your consent before the withdrawal;

• Right to Lodge a Complaint: If you believe that our processing of your personal information violates relevant laws and regulations, you have the right to lodge a complaint with the relevant supervisory authorities.

If you need to exercise the above rights, please contact us through the contact information provided in Article 10 of this Privacy Policy. We will verify your identity in accordance with relevant regulations and respond to your request in a timely manner.

8. Third-Party Services

Our products and services may contain links to third-party websites or services. These third-party websites or services have their own privacy policies, and we are not responsible for their privacy practices. We recommend that you carefully read the privacy policies of these third parties before using their services.

9. Children's Personal Information Protection

Our products and services are not directed at children under the age of 13 (or the age specified by local laws and regulations). We will not intentionally collect personal information of children. If we accidentally collect personal information of children, we will delete it immediately after becoming aware of it and notify the relevant parties in accordance with laws and regulations.

10. Contact Information

If you have any questions, comments, or suggestions about this Privacy Policy or the processing of your personal information, please contact us through the following channels:

• Company Name: Delus Trading Limited Company

• Contact Phone: 2138653940

• Email Address: deliangzhong@yjdelus.com

• Contact Address: 701 Tillery Street Unit 12 Suite 2180 Austin TX 78702 US

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in accordance with changes in laws and regulations, changes in business conditions, or changes in user needs. If there are significant changes to this Privacy Policy, we will notify you through prominent positions on our website, email, or other appropriate channels before the changes take effect. Your continued use of our products or services after the changes take effect will be deemed as your acceptance of the updated Privacy Policy. If you do not accept the updated Privacy Policy, please stop using our products or services immediately.