Shipping Policy | DIY Clothing Store

Operated by: Delus Trading Limited CompanyWebsite: www.yjdelus.com | Email: deliangzhong@yjdelus.com | Phone: +1(213)8653940Address: 701 TILLERY ST UNIT 12 2180 AUSTIN TX 78702Last Updated: December 29, 2025

Order Processing Time

✅ All orders are processed & packed within 1-3 business days after payment confirmation✅ Processing time excludes weekends & holidays✅ Custom clothing: separate confirmation will be sent via your registered email✅ Shipping confirmation will be sent once your order is out for delivery

Shipping & Delivery Time

Estimated delivery: 3-14 business days after shipment✅ US Domestic: 3-7 business days✅ International: 7-14 business days⚠️ Delivery time is for reference only, not guaranteed. May be delayed due to customs clearance, peak seasons or unforeseen factors

Shipping Carriers

We work with trusted carriers (USPS, FedEx, DHL & more)✅ Optimal carrier assigned automatically by address, weight & order value✅ No designated carrier service available✅ Contact us in advance for bulk order shipping needs

Shipment Tracking

✅ Tracking number sent to your email with shipping confirmation✅ Track your order via: ① www.yjdelus.com (Order Details Page) ② Carrier official website✅ Contact us if no tracking number received within 5 business days after payment

Shipping Address Rules

✅ Must fill in accurate & complete address (full name, phone, street, city, zip code, country)✅ No responsibility for delays/lost parcels due to incorrect/incomplete address✅ Address changes allowed within 24 hours after order placed; extra fee may apply if shipped

Shipping Fees & Taxes

✅ Shipping fees calculated automatically at checkout (based on weight, quantity & destination)✅ US orders include local taxes✅ International orders: customs duties & import taxes are buyer's responsibility (per local customs rules)

Delayed/Lost Shipments

✅ Track parcel first if beyond estimated delivery time; contact us for no update in 7 days✅ Full refund or free re-shipment for carrier-confirmed lost parcels (after verification)✅ Not liable for delays caused by force majeure (disasters, epidemics, customs policy changes, etc.)

Contact Us

For all shipping inquiries, reach us & get reply within 24-48 hours📧 Email: deliangzhong@yjdelus.com📞 Phone: +1(213)8653940🌐 Website: www.yjdelus.com